Delete Your Account

For the Quant GT website and the QuantGT apps for Android and iOS.

How to delete your account

You can delete your Quant GT account in any of these ways. Each one deletes the same account.

  • In the QuantGT app: open Settings, scroll to the bottom, and tap Delete my account, then confirm.
  • On the web: sign in and go to Settings, then choose Delete account and confirm.
  • By email: if you can’t sign in, email [email protected] from the address on your account with the subject “Delete my account”. We’ll delete it within 30 days and confirm by email.

Deletion is permanent and can’t be undone.

Your subscription

A subscription bought on quantgt.io is cancelled automatically when you delete your account, and billing stops.

A subscription bought through the Apple App Store can only be cancelled by you, in your device’s Settings › Apple Account › Subscriptions. Deleting your account ends your access but does not stop Apple’s billing, so cancel it there as well.

What we delete

When your account is deleted, we immediately and permanently delete:

  • Your profile: name, email address, and password
  • Your Google or Apple sign-in link (Apple sign-in is also revoked with Apple)
  • Your subscription record, referral code, and group memberships
  • Your notification and email preferences, and registered devices
  • Your sign-in sessions on every device

What we keep

Some records are kept after deletion. They are no longer linked to an account:

  • Email delivery records: the email address each of our emails was sent to, the type of email, and when. Kept as a record of what we sent.
  • Access and security logs: the email address, IP address, and browser or device type recorded when subscriber content was requested. Kept for security and fraud prevention.
  • Usage analytics: pages viewed, with device and browser type. These contain no name, email address, or IP address.
  • Payment records: invoices and transactions held by our payment processor, Stripe, as required by tax and financial law.

To have your email address and IP address removed from these records as well, email [email protected]. See our Privacy Policy for more on your rights.